What's in my first box?
Your first box is Okinawa Classics, a collection of the island's most-loved snacks.
What comes after the first box?
From your second box, you'll receive a new themed box every month, hand-picked from local shops and supermarkets in Okinawa.
Will I receive the same snacks twice?
Okinawa Classics is sent only once, as your first box. Monthly boxes change their theme every month.
Can I send a box as a gift?
Yes. Choose the one-time purchase, write your message in the order notes, and enter the recipient's address at checkout. We'll handwrite your message on a card.
Do you include allergen or ingredient information?
Allergen and ingredient details are listed on the product labels or an included card in your box. Since monthly boxes change, please email us before your box ships if you have specific concerns.
Will the snacks still be fresh when they arrive?
Yes — we only select items with plenty of shelf life remaining at the time of shipping.
Is checkout secure?
Yes, all payments are processed through Shopify Payments. We never store your card details.
When will I be charged?
Your first charge is at checkout. After that, you're charged automatically every month on the same date.
Can I cancel anytime?
Yes, you can cancel anytime from your account before your next billing date.
How do I see my next billing date or cancel?
Log in to your account and open your subscription. You can see your next billing date, skip, or cancel there at any time before the next charge.
When will my box ship?
Each box ships within 3 business days of payment via Japan Post International ePacket Light, with tracking. Delivery usually takes about 1–3 weeks depending on your destination and customs processing.
Are there countries you can't ship to?
We ship via Japan Post International ePacket Light. If your country isn't available at checkout, please contact us at support@churapantry.com.
Will I be charged customs or import duties?
Depending on your country, customs or import duties may apply on arrival. These are the responsibility of the customer.
What if my box arrives damaged?
Reach out right away with a photo and we'll arrange a replacement or refund.